When it comes to luxury resorts in the United States, few are as renowned as the Osthoff Resort in Elkhart Lake, Wisconsin. With its stunning lakefront views and top-notch amenities, the resort has been a favorite among travelers for decades.
But have you ever wondered who manages this impressive property? Let’s take a closer look.
The History of the Osthoff Resort
The Osthoff Resort was originally built in 1886 as a grand hotel called the Osthoffen Springs Hotel. Over the years, it changed hands several times and underwent multiple renovations and expansions. In 1995, a group of investors known as the Great Lakes Companies purchased the property and began an extensive renovation project that would transform it into the luxurious resort it is today.
Current Ownership
Today, the Osthoff Resort is owned by a company called Big Top Properties. This company is headquartered in Milwaukee, Wisconsin and specializes in hospitality management. In addition to owning and managing the Osthoff Resort, Big Top Properties also owns several other hotels and resorts throughout Wisconsin.
Management Team
At the helm of the Osthoff Resort’s day-to-day operations is General Manager Lola Roeh. Roeh has been with the resort for over 20 years and has played an integral role in its growth and success. She oversees all aspects of the resort’s operations, including guest services, food and beverage, housekeeping, maintenance, and more.
Roeh is supported by a team of department heads who each oversee their respective areas of operation. These include:
- Director of Sales & Marketing – responsible for promoting the resort to potential guests
- Director of Food & Beverage – oversees all dining options at the resort
- Director of Rooms – responsible for ensuring that guest rooms are clean, comfortable, and well-maintained
- Director of Engineering – oversees maintenance and upkeep of the resort’s physical plant
- Director of Human Resources – responsible for hiring and managing the resort’s staff
Conclusion
The Osthoff Resort is truly a gem among luxury hotels in the United States. Its success is due in no small part to a dedicated management team that is committed to providing guests with an exceptional experience. From General Manager Lola Roeh to each department head, every member of the team plays a crucial role in ensuring that the resort runs smoothly and that guests leave feeling pampered and satisfied.
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