Are you planning to go on a vacation and wondering how to put your Comcast account on hold? You have come to the right place. In this article, we will guide you through the process of putting your Comcast account on vacation hold.
What is Vacation Hold?
Vacation hold is a feature offered by Comcast that allows you to temporarily suspend your services while you are away on vacation. This feature ensures that you do not have to pay for services that you are not using while you are away.
How to Put Your Comcast Account on Vacation Hold
To put your Comcast account on vacation hold, follow these simple steps:
Step 1:
Go to the Comcast website and log in to your account using your username and password.
Step 2:
Once you are logged in, click on the “My Account” tab located at the top of the page.
Step 3:
Under the “My Account” tab, select “Settings.”
Step 4:
In the settings section, click on “Manage Phone.”
Step 5:
Under “Manage Phone,” click on “Suspend or Cancel Service.”
Step 6:
Select the option for “Put Your Service On Hold.”
Step 7:
Choose a start date and an end date for your vacation hold period.
Step 8:
Click “Submit” and your request will be processed.
- Note: You can also call customer service at (1-800-XFINITY) for assistance with putting your account on vacation hold.
What Happens When You Put Your Account On Vacation Hold?
When you put your account on vacation hold, your services will be temporarily suspended. You will not be charged for the services that you are not using during the hold period. However, your contract term will be extended by the number of days that your account is on hold.
Conclusion
Putting your Comcast account on vacation hold is an easy process that you can complete online or by calling customer service. We hope this article has been helpful in guiding you through the process of putting your Comcast account on vacation hold.