If you are a ServiceNow user, you may be wondering when the latest version, Madrid, was released. ServiceNow Madrid was officially released on March 6th, 2019. This release is one of the biggest updates that ServiceNow has ever made to their platform, with many new features and enhancements.
One of the most notable changes in this release is the interface. The user interface has been updated to be more modern and intuitive. This update includes new icons and colors that make it easier to navigate and use.
Another major feature in Madrid is the addition of the Service Portal Designer. This tool makes it easier for users to create custom portals, which can be used by employees or customers to access information or request services.
In addition to these major changes, there are also many smaller enhancements that make Madrid a valuable upgrade for ServiceNow users. For example, there are new options for reporting and analytics that make it easier to generate reports and analyze data. There are also new integrations with third-party tools like Slack and Microsoft Teams.
One of the most important things to note about Madrid is that it is not just an update for existing users – it is also a great opportunity for new users to start using ServiceNow. With its improved interface and many new features, Madrid is a great platform for organizations looking to improve their IT service management processes.
Overall, if you are a ServiceNow user or considering using the platform, Madrid is definitely worth checking out. With its many new features and enhancements, it represents a significant step forward for this powerful IT service management tool.
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