Are you planning to shop at Chi Chi London but hesitant because you’re unsure if they offer free returns? We’ve got the answer for you!
First, let’s understand what Chi Chi London is all about. It is a fashion brand based in London that offers a wide range of women’s clothing, shoes, and accessories. They are known for their elegant and sophisticated designs that cater to women of all sizes.
Now, as for their returns policy, the good news is that yes, Chi Chi London does offer free returns! This means that if for any reason you are not satisfied with your purchase or there’s an issue with the product received, you can return it to them free of charge.
Let’s take a closer look at how their free returns policy works.
How to Return an Item
If you want to return an item to Chi Chi London, here are the steps you need to follow:
- Make sure that the item is in its original condition with all tags attached.
- Contact their customer service team within 14 days from the date of delivery.
- Provide them with your order number and details of the item/s you wish to return.
- You will then receive an email confirmation with instructions on how to proceed with the return process.
Return Policy
It is important to note that there are certain conditions that must be met in order for your return request to be accepted:
- The item/s must be unworn and in its original condition with all tags attached.
- The item/s must be returned within 28 days from the date of delivery.
- The item/s must not be damaged or altered in any way.
Exchange Policy
If you wish to exchange an item for a different size or color, you can do so by following the same steps as above. Chi Chi London will then send you the replacement item/s free of charge.
Refund Policy
In case you don’t want to exchange your item and would like a refund instead, Chi Chi London will process it within 14 days from the date they receive your returned item/s. The refund will be made to the original payment method used during checkout.
Conclusion
In conclusion, yes, Chi Chi London offers free returns, making online shopping with them even more convenient and risk-free. However, make sure to read and follow their return policy guidelines to avoid any issues with your return request. Happy shopping!
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