Can You Video Call in Dubai?

By Alice Nichols

In today’s digital age, video calling has become an essential means of communication for individuals and businesses alike. Whether it’s connecting with loved ones who are far away or participating in virtual meetings, video calls have bridged the gap between distances.

However, when it comes to using video calling services in certain countries, restrictions and regulations may pose some challenges. One such country is Dubai, a popular tourist destination and business hub in the United Arab Emirates (UAE).

Video Calling Restrictions in Dubai

Dubai has specific regulations regarding internet usage and VoIP (Voice over Internet Protocol) services. VoIP services include popular video calling applications like Skype, FaceTime, WhatsApp, and Zoom. These regulations aim to maintain the country’s national security and protect its telecommunications infrastructure.

Until recently, making video calls using these applications was not permitted in Dubai. The UAE Telecommunications Regulatory Authority (TRA) blocked access to these services to enforce compliance with local laws. This restriction affected both residents and tourists alike.

Has the Situation Changed?

The good news is that as of June 2020, the TRA lifted the ban on some VoIP services in Dubai. This decision came as part of the UAE government’s efforts to promote digital connectivity and facilitate remote work during the COVID-19 pandemic. However, it’s essential to note that not all VoIP services are completely unblocked.

The TRA has authorized two government-approved VoIP apps: Botim and C’Me. These apps allow users to make voice and video calls within the UAE borders. To use these apps, users need to subscribe to a specific package provided by their respective telecom service providers.

Using VPN for Video Calling

If you prefer using popular video calling applications like Skype or FaceTime, you can still access them in Dubai by using a Virtual Private Network (VPN). A VPN allows users to create a secure and encrypted connection to another network over the internet. By connecting to a server in a different location, you can bypass restrictions and access blocked content.

However, it’s important to note that the use of VPNs may be against the law in some countries. While Dubai does not explicitly ban VPN usage, it’s crucial to use VPN services responsibly and respect local regulations.

Additional Considerations

While video calling is now possible in Dubai through approved apps or with the help of a VPN, it’s important to keep a few additional considerations in mind:

  • Data Charges: Video calls consume significant amounts of data. Ensure that you have an adequate internet data plan to avoid unexpected charges.
  • Quality and Connectivity: The quality of video calls may vary depending on your internet connection. Connect to a stable Wi-Fi network whenever possible for smooth and uninterrupted communication.
  • Privacy: When using any video calling service, be mindful of your privacy settings and avoid sharing personal or sensitive information during calls.

In Conclusion

In Dubai, video calling has become more accessible with the lifting of restrictions on certain VoIP services. Users can now make voice and video calls using government-approved apps like Botim and C’Me.

Alternatively, utilizing a VPN can provide access to popular video calling applications that were previously blocked. However, always ensure compliance with local laws and regulations when using technology services in any country.

The ability to connect with people through video calls has become an integral part of our lives. Whether you are in Dubai or any other part of the world, it’s important to stay informed about the regulations and options available to ensure seamless communication.