If you’ve booked a cruise with Norwegian Cruise Line (NCL) and are eagerly anticipating your upcoming adventure, the last thing you want to think about is the possibility of it being cancelled. Unfortunately, unforeseen circumstances can sometimes arise that force NCL to cancel a cruise. In this article, we’ll explore what happens if NCL cancels your cruise and what your options are.
Reasons for Cancelled Cruises
There are a variety of reasons why a cruise may be cancelled by NCL. Some common reasons include weather-related issues such as hurricanes or storms, mechanical failures that impact the safety of passengers and crew, or other unforeseeable circumstances like political unrest in the destination ports.
What Happens if Your Cruise is Cancelled?
If NCL cancels your cruise, they will typically offer you one of two options: either to receive a full refund or to rebook on another sailing. If you choose to receive a refund, it will typically be processed within 7-10 business days back to the original form of payment used to purchase the cruise.
Alternatively, if you choose to rebook on another sailing, NCL will typically offer you the option to transfer your reservation without any penalty fees. They may also provide additional incentives such as onboard credit or discounts for future cruises as a gesture of goodwill.
What About Travel Arrangements?
If you’ve already made travel arrangements such as flights or hotels in connection with your cancelled cruise, it’s important to contact those providers directly regarding cancellations and refunds. Many airlines and hotels have their own cancellation policies and it’s important to be aware of them in order to avoid any potential fees or penalties.
Conclusion
While having your cruise cancelled can be disappointing, NCL does have policies in place that aim to make the process as easy as possible for passengers. Whether you choose to receive a refund or rebook on another sailing, NCL will typically work with you to find a solution that meets your needs. If you do find yourself in this situation, it’s important to stay informed and communicate with NCL and any other providers regarding any travel arrangements.
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