Are Travel Agents Going Out of Business?

By Anna Duncan

Travel Agents have been a part of the travel industry for decades, and they are still a viable option for travelers today. But, with the increasing popularity of online travel booking sites, it’s becoming more and more difficult for traditional travel agents to stay in business.

Travel agents offer an invaluable service to their clients. They are able to offer personal advice, insight and experience that online booking sites simply cannot provide.

Travel agents can also help clients identify the best deals on flights, hotels, rental cars and other services. They are knowledgeable about the various destinations their clients might be interested in visiting, so they can provide valuable information about attractions, restaurants and other points of interest at the destination.

The downside to using a traditional travel agent is that they usually charge a fee for their services. This fee can be substantial if the client is making multiple bookings or trips with the agent’s assistance. This can make it difficult for people on a budget to use this service.

Online booking sites have become increasingly popular over the past few years because they are convenient and easy to use. The sites often offer discounts or special offers that make them very attractive to travelers who are looking for the best deals available.

Many online travel booking sites also allow customers to compare different flights or hotels side by side, which makes it much easier to find the best deal.

However, online booking sites do not always provide customers with personalized service or advice from an experienced individual who knows the ins-and-outs of the industry like a traditional travel agent would. Additionally, most online booking sites do not offer refund or cancellation policies as generous as those offered by traditional travel agents.


It is clear that traditional travel agents do still have some advantages over online booking sites in terms of personalized service and expertise, but these advantages may not always outweigh the cost associated with using an agent’s services. Ultimately, it is up to each traveler to decide whether they want to use a travel agent or an online booking site depending on their specific needs and budget constraints.