Are you considering cancelling your Hilton Grand Vacation package? While it’s understandable that circumstances may change, it’s important to know the terms and conditions of your package before making any decisions. Let’s take a closer look at cancelling your Hilton Grand Vacation package.
Understanding the Cancellation Policy
Before booking a vacation package with Hilton Grand Vacations, it’s essential to read and understand their cancellation policy. The policy may vary depending on the type of package you’ve purchased.
Cancel for Any Reason
If you’ve opted for the “Cancel for Any Reason” policy, you have up until 24 hours before your scheduled check-in date to cancel your reservation and receive a full refund. You’ll also receive a refund of any fees paid towards additional services such as transportation or tours.
Standard Cancellation Policy
If you haven’t opted for the “Cancel for Any Reason” policy, the standard cancellation policy will apply. Depending on when you cancel your reservation, there may be fees associated with cancelling.
- If you cancel more than 60 days prior to check-in, there are no fees
- If you cancel within 60 days but more than 15 days prior to check-in, there will be a fee equal to one night’s stay
- If you cancel within 15 days of check-in or do not show up, there will be no refund available
Cancelling Your Reservation
If you’ve decided to cancel your Hilton Grand Vacation package, there are several ways to do so.
Online Cancellation
You can easily cancel your reservation online through the Hilton Grand Vacations website. Simply log in and navigate to the “My Reservations” section where you’ll find an option to cancel your reservation.
Call Customer Service
If you’re having trouble cancelling your reservation online or prefer to speak with a representative, you can call Hilton Grand Vacations customer service. They’ll assist you with cancelling your reservation and answer any questions you may have.
Conclusion
While it’s never ideal to cancel a vacation package, sometimes circumstances require it. By understanding the cancellation policy and following the proper steps, you can cancel your Hilton Grand Vacation package with ease. Remember to always read the terms and conditions of any vacation package before booking to avoid any surprises later on.