Can I Cancel My Hilton Grand Vacation?

By Anna Duncan

If you’re a Hilton Grand Vacations owner, there may come a time when you need to cancel your vacation. Whether it’s due to personal reasons or unexpected circumstances, the good news is that Hilton Grand Vacations does allow for cancellations. However, there are certain rules and procedures that must be followed in order to do so.

Understanding the Cancellation Policy

Before booking your vacation with Hilton Grand Vacations, it’s important to understand their cancellation policy. According to their website, if you cancel your reservation more than 61 days prior to your arrival date, you will receive a full refund of any deposit paid.

If you cancel between 31-60 days prior to your arrival date, you will receive a refund of any deposit paid minus a cancellation fee. If you cancel less than 30 days prior to your arrival date, the entire deposit will be forfeited.

Cancelling Your Reservation

To cancel your reservation with Hilton Grand Vacations, you’ll need to contact their customer service team as soon as possible. You can do this by calling their toll-free number or by logging into your account on their website and submitting a cancellation request.

When cancelling your reservation, be sure to have all relevant information handy such as your confirmation number and travel dates. You may also need to provide a reason for cancelling.

Important Considerations

It’s important to note that cancelling your reservation may result in fees or penalties depending on when you cancel and the terms of your contract with Hilton Grand Vacations. Additionally, if you’ve already paid for part or all of your vacation package, it may take several weeks for any refunds or credits to be processed and returned to you.

Conclusion

While cancelling your Hilton Grand Vacation may not be ideal, it’s important to know that it is possible. By understanding the company’s cancellation policy and following the proper procedures, you can cancel your reservation and receive any applicable refunds or credits. Just be sure to take into account any potential fees or penalties before making your final decision.