Are you planning to cancel your MSC cruise? Maybe you have encountered some unforeseen circumstances or a change in plans, and now you are wondering if you can get a refund.
The good news is that MSC Cruises has a cancellation policy in place to cater to such situations. However, the specifics of the policy depend on several factors such as the type of fare you purchased and when you decide to cancel.
Types of Fares and Their Cancellation Policies
MSC Cruises offers several types of fares, and each has its own cancellation policy. Here are some of the most common types:
Standard Fares
If you have booked a standard fare, the cancellation policy allows for cancellations up to 91 days before departure with a full refund. If you cancel between 90 and 60 days before departure, you get a 50% refund.
Cancelling between 59 and 30 days before departure results in a 25% refund. Cancellations made less than 30 days before departure or no-shows result in no refund.
Super Saver Fares
If you have booked a Super Saver fare, the cancellation policy is stricter compared to standard fares. These fares are non-refundable unless MSC Cruises cancels the sailing or there is an extenuating circumstance such as medical reasons with proper documentation.
Promotional Fares
Promotional fares often come with specific terms and conditions that affect their cancellation policies. It’s essential to read these terms carefully before booking.
Cancelling Your MSC Cruise
If you need to cancel your MSC cruise, it’s crucial to do so as soon as possible. You can cancel through your travel agent if you used one or directly with MSC Cruises through their website or customer service department.
To cancel online, log in to your MSC Cruises account and locate the booking you want to cancel. Click on the “Cancel” button and follow the steps provided.
If you prefer to cancel through customer service, call the appropriate number for your region, which can be found on the MSC Cruises website. Be prepared with your booking information and a valid reason for cancelling.
Conclusion
In conclusion, whether or not you can get a refund for cancelling your MSC cruise depends on several factors such as the type of fare you purchased and how soon before departure you cancel. It’s essential to read and understand the terms and conditions of your fare before booking to avoid disappointment later. If you need to cancel, do so as soon as possible using either your travel agent or by contacting MSC Cruises directly.