Are you considering cancelling your Viking Cruise and wondering if you can get a refund? The good news is that Viking offers a flexible cancellation policy, but the amount of refund you receive may vary based on when you cancel and the type of booking you have. In this article, we’ll take a closer look at Viking’s cancellation policy and what you can expect when requesting a refund.
Understanding Viking’s Cancellation Policy
Viking understands that plans can change, and they offer a flexible cancellation policy to their customers. If you need to cancel your reservation for any reason, you must do so in writing to Viking Cruises. The amount of refund you receive depends on when you cancel your booking.
If you cancel more than 121 days before the departure date, Viking will refund all monies paid, including your deposit. If you cancel between 120 and 90 days before the departure date, Viking will retain your deposit as a cancellation fee. If you cancel between 89 and 60 days before the departure date, Viking will retain 40% of the total invoice amount as a cancellation fee.
If you cancel between 59 and 30 days before the departure date, Viking will retain 50% of the total invoice amount as a cancellation fee. If you cancel between 29 and 15 days before the departure date, Viking will retain 75% of the total invoice amount as a cancellation fee. And if you cancel within 14 days of departure or fail to show up for your cruise, no refund will be given.
Types of Bookings
It’s important to note that different types of bookings may have different cancellation policies. For example, group bookings may have different terms than individual bookings. Additionally, promotional or discounted fares may have stricter cancellation policies.
Before booking your cruise with Viking, make sure to read their terms and conditions carefully to understand their cancellation policy for your specific booking.
How to Request a Refund
If you need to cancel your Viking Cruise and are eligible for a refund, you can request it by contacting Viking’s customer service department. To speed up the process, make sure to have all the necessary information ready, including your booking number and the reason for cancellation.
It’s important to note that refunds may take several weeks to process, depending on the payment method used and other factors. If you paid by credit card, the refund will be credited back to your card. If you paid by check or wire transfer, Viking will issue a refund check or wire transfer.
Conclusion
In summary, Viking offers a flexible cancellation policy that allows customers to cancel their reservations for any reason. The amount of refund you receive depends on when you cancel and the type of booking you have.
Make sure to read Viking’s terms and conditions carefully before booking your cruise, and if you need to cancel, contact their customer service department as soon as possible. With proper planning and understanding of their cancellation policy, you can have peace of mind when booking with Viking Cruises.