Are you planning to take a break from your Etsy shop but have open orders? The question that arises in every Etsy seller’s mind is, “Can I put my Etsy shop on vacation with open orders?” Well, the answer is both yes and no.
Yes, you can put your Etsy shop on vacation mode even if you have open orders. When you activate the vacation mode, your customers will not be able to place any new orders, but they will still be able to see your products and contact you via Etsy messages.
However, if you have open orders, it’s important to fulfill them before putting your shop on vacation mode. You wouldn’t want to disappoint your customers by keeping them waiting for their orders or losing their trust in you as a reliable seller.
Here’s what you need to do:
- Inform your customers: Send a message to your customers who have placed an order with you and let them know that their order will be shipped before the vacation mode is activated.
- Set an extended processing time: If you are unable to fulfill the orders before going on vacation mode, then make sure to set an extended processing time for those particular orders.
- Offer refunds: If any of the customers want to cancel their order due to the extended processing time or unavailability of the product, then offer them a full refund.
How to put your Etsy shop on vacation mode?
Putting your Etsy shop on vacation mode is quite simple. Here’s how:
- Login to your Etsy account and go to ‘Shop Manager. ‘
- Click on ‘Settings’ and then select ‘Vacation Mode.
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- Select the start and end dates of your break and add a customized message for your customers.
- Click on ‘Activate Vacation Mode. ‘
What happens when your Etsy shop is on vacation mode?
When your shop is on vacation mode, the following changes take place:
- Your customers cannot place new orders.
- Your products will not appear in search results.
- Your shop banner will be replaced with a message saying that your shop is on vacation.
- Your shop policies will still be visible to customers who have placed an order with you.
How to turn off vacation mode?
Once you are ready to resume business, you can turn off the vacation mode by following these steps:
- Login to your Etsy account and go to ‘Shop Manager.
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- Click on ‘Deactivate Vacation Mode. ‘
In conclusion, yes, you can put your Etsy shop on vacation mode even if you have open orders. However, make sure to fulfill those orders before activating the vacation mode.
It’s important to keep your customers happy and maintain their trust in you as a reliable seller. With the simple steps mentioned above, you can easily put your Etsy shop on vacation mode and take a break without worrying about losing business or upsetting your customers.
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