Are you a Hilton Grand Vacation owner and wondering if you can cancel your booking? The answer is yes, you can cancel your Hilton Grand Vacation. However, the cancellation policy varies depending on the type of reservation you have made.
Cancellation Policy for Hilton Grand Vacations Club Reservations
If you have made a reservation at a Hilton Grand Vacations Club resort, you can cancel it within the specified time frame without any penalty. The time frame varies depending on the season and resort location.
In general, cancellations made more than 30 days prior to arrival are free of charge. However, if you cancel your reservation within 30 days of arrival or fail to show up, you will be charged a cancellation fee equivalent to one night’s stay.
Canceling Your Reservation
To cancel your reservation, you can do so online or by calling the Hilton Grand Vacation Club customer service team. It’s important to note that cancellations made less than 72 hours prior to arrival cannot be processed online and must be made by calling the customer service team.
Cancellation Policy for Points Reservations
If you have used Hilton Honors points to book your vacation through the Hilton Grand Vacations Club, cancellation policies vary depending on when you cancel your reservation. If you cancel your reservation more than 60 days before check-in, all of your points will be returned to your account without any penalty. However, if you cancel within 60 days of check-in or fail to show up for your reservation, all of the points used for the booking will be forfeited.
Canceling Your Points Reservation
To cancel a points reservation, log in to your Hilton Honors account and go to “My Reservations” section. From there, select the reservation that needs to be canceled and click on “Cancel Reservation”. If it’s less than 72 hours before check-in, you will need to call the Hilton Grand Vacations Club customer service team to cancel your reservation.
Conclusion
In conclusion, if you need to cancel your Hilton Grand Vacation, it’s important to understand the cancellation policy for your specific reservation type. Make sure to cancel within the specified time frame to avoid any penalties or loss of points. With proper planning and understanding of the cancellation policy, you can enjoy a stress-free vacation with Hilton Grand Vacations Club.