Are you thinking about cancelling your Hilton Grand Vacation Package? While it’s not something anyone wants to do, sometimes plans change and you might need to cancel your vacation package. Here’s what you need to know about cancelling a Hilton Grand Vacation Package.
Understanding the Cancellation Policy
Before booking a vacation package, it’s important to understand the cancellation policy. Hilton Grand Vacations offers a flexible cancellation policy that allows guests to cancel their reservations up to 72 hours before check-in without any penalty. However, if you cancel your reservation within 72 hours of check-in, you may be charged a one-night penalty fee.
How to Cancel Your Reservation
To cancel your reservation, you can call the reservations department at 1-800-HILTONS or log in to your account on the Hilton Grand Vacations website and click on “Cancel Reservation”. You will need your confirmation number and last name on the reservation to complete the cancellation process.
Refund Policy
If you cancel your reservation within the 72-hour window before check-in, you may be charged a one-night penalty fee. However, if you cancel before this window, any deposit or payment made towards the reservation will be refunded in full. Refunds typically take between 7-10 business days to process.
Alternate Options for Changing Your Reservation
If cancelling is not an option for you but you still need to make changes to your reservation, Hilton Grand Vacations offers several options for guests. You can change your travel dates or destination by calling the reservations department at 1-800-HILTONS or by logging in to your account on the Hilton Grand Vacations website and clicking on “Modify Reservation”. Keep in mind that modifying your reservation could result in additional fees or charges.
Final Thoughts
Cancelling a Hilton Grand Vacation Package is never ideal, but sometimes it’s necessary. By understanding the cancellation policy and following the proper steps to cancel your reservation, you can ensure that the process goes as smoothly as possible. And if cancelling isn’t an option for you, remember that there are alternate options for changing your reservation to better suit your needs.