Are you planning to go on vacation and wondering if you can put your Comcast services on hold? The good news is, yes, you can!
Comcast offers a convenient option for its customers to put their services on hold while they are away for an extended period. This feature is known as “Seasonal Convenience Plan.” Let’s take a closer look at how it works.
What is Comcast Seasonal Convenience Plan?
Comcast Seasonal Convenience Plan allows you to suspend your Xfinity services temporarily while you are away on vacation or any other reason. It provides the flexibility to keep your services and equipment without having to pay the full monthly bill. This plan is beneficial because it saves you from the hassle of disconnecting and reconnecting your services later.
How does it work?
To activate the Seasonal Convenience Plan, follow the steps below:
- Log in to your Xfinity account.
- Select “My Account”.
- Choose “Settings”.
- Select “Manage my plan”.
- Click on “Seasonal Convenience Plan” under “I want to..”.
- Select the start and end dates for when you want your services suspended.
- Confirm that all details are correct and submit.
Once your request has been submitted, Comcast will process it within three business days. During this time, you will still be able to use your services as usual. However, once the suspension starts, all Xfinity services will be turned off except for Xfinity Home.
During the suspension period, you will be charged a reduced monthly fee of $5-$15 depending on your area and package type. However, any additional charges like equipment upgrades or premium channels will still appear in your bill.
How long can you put your services on hold?
You can put your Comcast services on hold for a minimum of 90 days and a maximum of 270 days. Once the suspension period is over, your services will be automatically restored, and you will be billed accordingly.
What happens if you don’t reactivate your services after the suspension period?
If you do not reactivate your services after the suspension period, Comcast will automatically terminate your account. In that case, you will have to return all Comcast equipment and pay any outstanding balance.
Conclusion
Putting your Comcast services on hold is a convenient option that saves you from the hassle of disconnecting and reconnecting your services later. The Seasonal Convenience Plan allows you to suspend your Xfinity services temporarily while you are away on vacation or any other reason.
With just a few clicks, you can activate this plan through your Xfinity account. So, go ahead and enjoy your vacation without worrying about unnecessary bills!
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