Have you been planning a vacation and wondering if you can put your Spectrum services on hold? The answer is yes, you can!
Spectrum offers a convenient feature called “Seasonal Convenience Program” that allows customers to temporarily suspend their services for a certain period of time. This means that you don’t have to pay for the services that you’re not using while enjoying your vacation.
What is the Seasonal Convenience Program?
The Seasonal Convenience Program is a program offered by Spectrum that allows its customers to temporarily suspend their services while they are away on vacation. This program applies to all of its services including cable TV, internet, and phone. The suspension period can range from 30 days up to 180 days depending on your subscription plan.
How does it work?
To put your Spectrum services on vacation, you need to call their customer service department and inform them about your travel plans. You will be asked to provide the start and end dates of your suspension period. Once the suspension request is processed, you won’t be billed for the suspended services during this period.
It’s important to note that there is a nominal fee associated with this program. The fee varies depending on the type of service you have subscribed to and the duration of your suspension period. However, this fee is significantly lower than what you would have paid for full service during this period.
What happens when I return from my vacation?
Once your vacation is over, simply call Spectrum’s customer service department again and inform them about your return date. Your services will then be reactivated within 24 hours after this request. You will be charged pro-rated fees for the remaining days of that billing cycle.
Things to keep in mind
– The Seasonal Convenience Program can only be used once per year
– You must have an active subscription with Spectrum for at least 60 days before requesting a suspension
– Your account must be in good standing with no outstanding payments due
– The suspension period cannot be less than 30 days or more than 180 days
– The fee for this program is non-refundable
Conclusion
Putting your Spectrum services on vacation is a great way to save money while you’re away. The Seasonal Convenience Program makes it easy and convenient to suspend your services for a certain period of time.
Just remember to plan ahead, call their customer service department and inform them about your travel plans, and pay the nominal fee for this service. With this program, you can enjoy your vacation without worrying about unnecessary expenses.