Are you planning to go on a long vacation and wondering if you can put your Xfinity services on hold? The answer is yes, you can. Xfinity offers a vacation hold program for its customers who plan to be away from home for an extended period of time.
What is Xfinity Vacation Hold?
Xfinity Vacation Hold is a program that allows you to temporarily suspend your internet, TV, and phone services while you’re away from home. This program is available for all Xfinity customers who have been in good standing with the company for at least 90 days.
How does it work?
To put your Xfinity services on vacation hold, you need to log in to your account on the Xfinity website or mobile app. From there, go to the “Manage Services” section and select “Suspend or Resume Service.” You’ll then be prompted to choose the start and end dates of your vacation hold period.
During this period, you won’t be charged for your monthly service fees. However, keep in mind that there may still be charges for any equipment rentals or add-on services that you have subscribed to.
How long can I put my services on hold?
You can put your Xfinity services on hold for a minimum of 14 days and a maximum of 180 days. If you need to extend the suspension period beyond 180 days, you’ll need to contact Xfinity customer service.
Benefits of using Xfinity Vacation Hold
- Saving Money: The main benefit of using Xfinity Vacation Hold is that it helps save money while you’re away from home. You won’t have to pay full monthly fees for services that aren’t being used.
- No Termination Fees: By suspending your services, you won’t have to pay any early termination fees, which can be quite substantial.
- Convenience: With the Xfinity Vacation Hold program, you don’t have to worry about canceling and then reactivating your services when you return from your vacation.
Things to keep in mind
Before putting your Xfinity services on vacation hold, there are a few things you need to keep in mind:
- Equipment: If you’re renting equipment from Xfinity, such as a modem or DVR, you’ll still be charged for the rental fee during the suspension period.
- Add-On Services: If you have subscribed to any add-on services, such as premium channels or international calling plans, you’ll still be charged for those services during the suspension period.
- No Internet Access: During the vacation hold period, your internet service will be suspended. So if you need to access the internet while away from home, you’ll need to make alternative arrangements.
In conclusion
Xfinity Vacation Hold is a great program that allows customers to save money on their monthly bills while away from home. By following the simple steps outlined above, you can easily put your Xfinity services on hold and enjoy peace of mind during your vacation. Just remember to keep in mind any charges that may still apply and plan accordingly.
10 Related Question Answers Found
Are you planning to go on vacation and wondering if you can put your Xfinity services on hold? The answer is yes! Xfinity offers a convenient way to suspend your service temporarily while you’re away, and it’s called the “Xfinity Vacation Hold.” This service allows you to pause your internet, TV, and home phone services for a period of time without canceling them altogether.
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