How Do I Call 911 in Prague?

By Anna Duncan

In an emergency situation, it is crucial to know how to contact the appropriate authorities for help. If you find yourself in Prague and need to call for emergency assistance, dialing 911 might not be the right course of action. In this article, we will explore the correct steps to take when calling for help in Prague.

Emergency Numbers in Prague

The general emergency number in the Czech Republic is 112. This number can be used to contact police, fire department, or medical services. It is a universal emergency number recognized in all European Union member states.

Calling 112

To call for emergency assistance using the 112 number:

  • Pick up your phone: Find a working phone or use your mobile device to make the call.
  • Dial 112: Enter the digits ‘112’ on your phone’s keypad.
  • Stay calm and provide information: Once connected, remain calm and clearly state your name, location, and describe the nature of the emergency. Speak slowly and clearly to ensure that the operator understands you.
  • Follow instructions: Listen carefully to any instructions provided by the operator and follow them accordingly.
  • Stay on the line: Do not hang up until instructed to do so by the operator.

    They may need additional information or require you to stay on hold while they dispatch assistance.

  • Provide updates if necessary: If there are any changes in the situation or if additional information becomes available, inform the operator immediately.
  • Note: It is important to remember that English-speaking operators may not always be available. In such cases, it can be helpful to have someone nearby who can assist with translation.

Additional Contacts

In addition to the general emergency number, there are other contacts you might need in specific situations:

Police

If you need to report a crime or encounter a situation requiring police assistance that is not an immediate emergency, you can contact the Police of the Czech Republic using the non-emergency line 158.

Medical Assistance

If you require non-emergency medical assistance or need advice from healthcare professionals, you can call the non-emergency medical helpline at 1221.

Fire Department

To report a fire or request assistance from the Fire Department that is not an immediate emergency, dial 150.

Remember, in case of life-threatening emergencies or situations requiring immediate attention, dialing 112 is your best option. Stay calm, provide accurate information, and follow the instructions given by the operator. Being prepared and knowing how to respond in an emergency can make all the difference in ensuring everyone’s safety.

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