How Do I Cancel My Hilton Grand Vacation Reservation?

By Alice Nichols

Are you looking to cancel your Hilton Grand Vacation reservation? Don’t worry, the process is relatively straightforward. Here’s what you need to know:

Step 1: Review Your Reservation Details

Before canceling your reservation, review the details of your booking. This includes the check-in and check-out dates, room type, and any additional amenities or services you have added. Make sure these details are correct to avoid any confusion during the cancellation process.

Step 2: Contact Hilton Grand Vacations

To cancel your reservation, you will need to contact Hilton Grand Vacations directly. You can do this by calling their customer service line or logging into your online account and canceling from there.

Canceling Over the Phone:

If you choose to cancel over the phone, be prepared to provide your reservation details and reason for cancellation. The customer service representative will assist you with the cancellation process and answer any questions you may have.

Canceling Online:

To cancel online, log into your Hilton Grand Vacation account and navigate to your reservations page. From there, select the reservation you wish to cancel and follow the prompts for cancellation. Be sure to review any cancellation policies before confirming the cancellation.

Step 3: Check for Cancellation Fees

Depending on when you are canceling your reservation, there may be a fee associated with it. Check the terms and conditions of your booking or contact Hilton Grand Vacations directly to determine if a fee applies.

Step 4: Confirm Cancellation

After canceling your reservation, confirm that it has been successfully canceled by reviewing your confirmation email or contacting Hilton Grand Vacations if necessary.

  • Note:
    • If you have made a deposit on your reservation, it may take several days for the refund to appear on your account.
    • If you have any issues during the cancellation process or need to make changes to your reservation, Hilton Grand Vacations customer service is available 24/7 to assist you.

Conclusion

Canceling your Hilton Grand Vacation reservation is a simple process as long as you have reviewed your reservation details and know the steps to take. By following these four steps, you can cancel your reservation with ease and avoid any unnecessary fees or confusion. Remember, if you have any questions or concerns during the process, don’t hesitate to contact Hilton Grand Vacations customer service for assistance.