How Do I Contact Deliveroo Dubai?

By Michael Ferguson

If you are looking to contact Deliveroo Dubai, you have come to the right place. Deliveroo is a popular food delivery service that operates in many countries, including Dubai. Whether you have a question about an order, need assistance with the app, or simply want to provide feedback, there are several ways you can get in touch with Deliveroo’s customer support team.

1. Contacting Deliveroo via Phone

If you prefer speaking directly to a customer service representative, you can call Deliveroo Dubai’s helpline at +971 4 335 5883. This helpline is available from 9:00 AM to 11:00 PM daily. When calling, make sure to have your order number and any relevant details ready for a smoother and quicker resolution of your query.

2. Reaching Out through Email

If you prefer written communication or have a non-urgent query, you can send an email to Deliveroo Dubai’s customer support team at support@deliveroo.ae. Be sure to include all relevant details such as your order number and contact information so that they can assist you effectively.

3. Using the Deliveroo App or Website

An alternative way to contact Deliveroo Dubai is through their app or website. If you have placed an order but encounter any issues or need assistance, follow these steps:

  1. Open the Deliveroo App: Launch the app on your mobile device or visit the website using your preferred browser.
  2. Navigate to Help Section: Look for the “Help” or “Support” section within the app or website. This is usually located in the main menu or at the bottom of the page.
  3. Choose Your Query Type: Select the appropriate category that best describes your query, such as “Order Issues” or “Account Assistance.

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  4. Provide Details: Write a detailed description of your issue or question. Include relevant information like your order number, delivery address, and any other pertinent details.
  5. Submit Your Query: Once you have provided all the necessary details, submit your query. Deliveroo’s customer support team will then review your request and get back to you as soon as possible.

4. Social Media Channels

You can also reach out to Deliveroo Dubai via their social media channels. Deliveroo is active on platforms like Facebook, Twitter, and Instagram.

You can send them a direct message with your query or post a comment on their page. They typically respond to queries on social media within a reasonable timeframe.

In Conclusion

Contacting Deliveroo Dubai is easy and convenient. Whether you prefer phone calls, emails, app/website assistance, or social media interaction, there are multiple options available to suit your needs. Be sure to provide all relevant details when contacting their customer support team for a faster resolution of your query.

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