How Do I Contact Royal London?

By Robert Palmer

Are you a Royal London policyholder who needs assistance with your account or has questions about your policy? You’re in luck because contacting Royal London is easy. Here are the different ways you can get in touch with their customer service team:

Phone

If you prefer speaking to a representative over the phone, you can call Royal London’s customer service hotline at 0345 60 50 401. Their lines are open from Monday to Friday, 8:30 am to 6 pm. If you’re calling from outside the UK, dial +44 20 7509 5700.

Email

If you have a general inquiry or would like to send feedback via email, Royal London’s customer service team can be reached at customerservices@royallondon.com. They aim to respond to all emails within five working days.

Live Chat

Royal London also offers live chat support for policyholders. To access this service, simply go to their website and click on the “Chat” button located at the bottom right corner of your screen. Live chat support is available from Monday to Friday, 8:30 am to 5 pm.

Social Media

If you prefer reaching out via social media, Royal London has an active presence on Facebook and Twitter. You can send them a direct message or tweet with your inquiry and their team will respond as soon as possible.

Post

If you need to send documents or forms by post, Royal London’s mailing address is:

Royal London
Royal London House
Alderley Road
Wilmslow
Cheshire SK9 1PF

Conclusion

Contacting Royal London is a straightforward process. Whether you prefer speaking to someone over the phone, sending an email, or using their live chat support, they have multiple channels available for policyholders to get in touch. With these options available, you can easily get the assistance and information you need about your policy.

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