How Do I Contact Someone on a Royal Caribbean Cruise in an Emergency?

By Alice Nichols

If you’re planning a Royal Caribbean cruise, it’s important to know how to contact someone in case of an emergency. While the chances of experiencing an emergency on a cruise ship are relatively low, it’s always better to be prepared. Here’s what you need to know about how to contact someone on a Royal Caribbean cruise in an emergency.

Emergency Contact Information

Before you embark on your Royal Caribbean cruise, it’s important to have the emergency contact information at your fingertips. The following are the most important numbers that you should keep with you while on board.

  • 911: This is the universal emergency number that can be used in any country.
  • 888-724-7447: This is the general customer service number for Royal Caribbean. You can call this number for non-emergency issues as well.
  • 800-256-6649: This is the number for medical emergencies on board.
  • *90: If you need assistance from Guest Services or Housekeeping, dial this number from your stateroom phone.
  • *91: If you require immediate medical attention, dial this number from your stateroom phone.

What to Do in Case of Emergency?

In case of an emergency on a Royal Caribbean cruise, here are some steps that you should take:

Step 1: Call for Help Immediately

As soon as you notice an emergency situation, call one of the above numbers immediately. Depending on the nature of the emergency, they will provide assistance or give instructions on what to do next.

Step 2: Follow Instructions Carefully

If you receive any instructions from the emergency personnel, follow them carefully. They are trained to handle emergencies and will guide you through the situation.

Step 3: Stay Calm and Patient

In case of an emergency, it’s important to stay calm and patient. Don’t panic or make any rash decisions that could worsen the situation.

Step 4: Inform Your Travel Companions

If you’re traveling with others, inform them about the emergency situation so that they can be prepared as well. This will also help them stay calm and handle the situation better.


While it’s unlikely that you’ll face an emergency on a Royal Caribbean cruise, it’s always better to be prepared. Make sure to keep the emergency contact numbers handy and follow the steps mentioned above in case of an emergency.

Remember to stay calm and patient, and do exactly what you’re instructed to do by the emergency personnel. By staying prepared, you can ensure a safe and enjoyable cruise experience with Royal Caribbean!