How Do I Contact the London Ambulance Service?

By Alice Nichols

If you find yourself in an emergency situation in London, it’s important to know how to contact the London Ambulance Service. Whether you’re experiencing a medical emergency, a fire or a car accident, the faster you can get through to the emergency services, the better.

What is the London Ambulance Service?

The London Ambulance Service (LAS) is responsible for providing emergency medical care to those in need across Greater London. They handle around 5,000 calls every day and have a fleet of over 400 vehicles at their disposal.

When should I call the London Ambulance Service?

You should only call the LAS in an emergency situation where someone is seriously ill or injured and their life is at risk. This includes situations such as chest pain, difficulty breathing, severe bleeding or unconsciousness.

If you’re not sure whether your situation is considered an emergency, always err on the side of caution and call 999.

How to Contact the London Ambulance Service

To contact the LAS in an emergency:

  • Dial 999 on any phone.
  • When prompted, state which service you require – in this case, say “ambulance”.
  • You will then be connected with an operator who will ask you questions about your situation and location.
  • Answer these questions as clearly and accurately as possible.
  • The operator will then dispatch an ambulance to your location.

It’s important to stay on the line until instructed otherwise by the operator. They may need to ask you further questions or give you instructions on what to do while waiting for help to arrive.

What Information Should I Provide?

When calling for help from LAS, it’s important that you provide as much information as possible about your situation. This can include:

  • The location of the emergency – be as specific as possible, including any landmarks or nearby streets.
  • The phone number you’re calling from – this is in case the operator needs to call you back for further information.
  • A description of the situation – what happened, how many people are involved and what injuries or symptoms they have.
  • Any special circumstances – such as whether the patient is trapped, unconscious or in a dangerous location.

By providing this information, you’ll help the LAS respond more quickly and effectively to your emergency.

What if I don’t speak English?

If you don’t speak English, it’s still important that you call 999 in an emergency. The operator will try to identify your language and connect you with an interpreter service if necessary.

In Conclusion

Knowing how to contact the London Ambulance Service can make all the difference in an emergency situation. By following these steps and providing accurate information, you can help ensure that help arrives as quickly as possible. Remember, only call 999 in a genuine emergency where someone’s life is at risk.