How Do I Get a Metro Card in Dubai?

By Alice Nichols

Are you planning a trip to Dubai and wondering how to get around the city using public transportation? Look no further than the Dubai Metro! The Dubai Metro is a modern and efficient way to travel within the city, and getting a Metro card is the key to accessing this convenient mode of transportation.

What is a Metro Card?

A Metro card, also known as a Nol card, is your ticket to ride the Dubai Metro. It is a smart card that can be loaded with credit and used for multiple journeys on the metro as well as other public transportation modes such as buses, trams, and water buses.

Types of Nol Cards

  • Silver Card: This type of Nol card is suitable for occasional travelers. It has an initial cost of AED 25, which includes AED 19 worth of credit that can be used for journeys. The remaining AED 6 goes towards the cost of the card itself.
  • Gold Card: If you are a frequent traveler or planning an extended stay in Dubai, the Gold Card might be the right choice for you.

    It costs AED 25 but comes pre-loaded with AED 19 credit just like the Silver Card. However, it offers additional benefits such as access to Gold Class cabins on the metro and exclusive discounts at various retail outlets in Dubai.

  • Blue Card (Red Ticket): The Blue Card, also known as Red Ticket, is a limited-use paper ticket available for tourists or infrequent travelers. It can be purchased for single or multiple trips and cannot be recharged like other Nol cards.

Where Can I Get a Metro Card?

You can easily get a Metro card from any Dubai Metro station. Simply head to the ticket vending machines or ticket offices located at the entrance of each station. The staff members are friendly and will assist you in choosing the right type of card based on your travel needs.

It’s important to note that you’ll need to pay a refundable deposit of AED 20 for all types of Nol cards except the Blue Card. This deposit can be refunded if you decide to return the card at the end of your trip.

How to Use Your Metro Card

Using your Metro card is a breeze! Just follow these simple steps:

  1. Tap In: When entering a metro station, locate the entry gates marked with Nol card readers. Hold your card against the reader until you hear a beep and see a green light, indicating that your journey has started.
  2. Tap Out: When exiting a metro station, look for the Nol card readers near the exit gates. Tap your card again, and it will deduct the appropriate fare from your balance. Remember to tap out; otherwise, you may be charged a penalty fare.
  3. Recharge: If your balance is running low, don’t worry! You can recharge your Nol card at any ticket vending machine or authorized retailer in Dubai. These machines accept both cash and credit cards for top-ups.

Tips for Using Your Metro Card

  • Plan Your Journeys: Before embarking on your trip, take advantage of online route planners or mobile apps that provide information about Dubai’s public transportation network. This will help you determine which zones you’ll be traveling through and how much credit you’ll need on your Metro card.
  • Check Your Balance: Keep an eye on your Nol card balance to ensure you have enough credit for your journeys.

    You can check your balance at ticket vending machines, ticket offices, or online through the RTA website or the RTA Dubai app.

  • Keep Your Card Safe: Treat your Metro card like cash and keep it in a safe place. If you lose your card, you’ll lose both the remaining credit and the deposit.
  • Useful Apps: Download the RTA Dubai app or other third-party apps that provide real-time information about train timings, routes, and fares. These apps will make your journey even more convenient.

In Conclusion

A Metro card is a must-have for anyone wanting to explore Dubai using public transportation. Choose the right type of Nol card based on your travel frequency and enjoy hassle-free journeys across the city.

Don’t forget to tap in and out at each station and keep an eye on your balance. Happy travels!