If you’ve booked a vacation with Apple Vacations and need to cancel, you may be wondering how to get a refund. The process can be a bit confusing, but don’t worry – we’re here to help.
First, it’s important to understand that Apple Vacations has different policies depending on the type of reservation you’ve made. If you’ve booked an air-inclusive package, your refund will be subject to the policies of the airline(s) involved as well as Apple Vacations’ own policies. If you’ve booked a hotel-only reservation, your refund will be subject only to Apple Vacations’ policies.
Here are the steps you’ll need to take in order to request a refund from Apple Vacations:
1. Contact Apple Vacations Customer Service
The first step in getting a refund from Apple Vacations is to contact their customer service department. You can do this by phone or email – check their website for contact information. When you speak with a representative, be prepared to provide your reservation number and explain why you need to cancel.
2. Understand the Refund Policies
Before requesting a refund, make sure you understand Apple Vacations’ cancellation and refund policies. These can vary depending on the type of reservation you’ve made and how much notice you give before cancelling.
For air-inclusive packages, refunds may not be available if cancellation occurs within a certain number of days before departure. The same may apply for hotel-only reservations, and may also depend on the specific hotel’s cancellation policy.
3. Provide Documentation
Be prepared to provide documentation that supports your reason for cancelling and requesting a refund – for example, medical records or proof of severe weather that prevented travel. This documentation may be required in order for your request to be considered.
4. Wait for Processing
Once you’ve submitted your request for a refund, it may take several days or even weeks for it to be processed and approved. Be patient, and follow up with Apple Vacations if you haven’t heard back within a reasonable amount of time.
In summary, getting a refund from Apple Vacations requires contacting their customer service department, understanding their refund policies, providing documentation to support your request, and waiting for processing. By following these steps, you can increase your chances of receiving a refund for your cancelled vacation.