If you’re planning to go on vacation or are moving out of your home for a while, you may want to put your Xfinity account on hold so that you can avoid paying for services that you won’t be using. Thankfully, Xfinity makes it easy for its customers to do this. In this tutorial, we’ll walk you through the steps of putting your Xfinity account on vacation hold.
Step 1: Log in to your Xfinity account
The first thing that you need to do is log in to your Xfinity account. To do this, simply go to the official Xfinity website and click on the “Sign In” button located at the top right corner of the page. Enter your email or username and password associated with your account.
Step 2: Access the “Vacation Hold” option
Once you’re logged in, navigate to the “My Account” section of the website. From there, click on “Manage My Account,” and then select “Vacation Hold” from the list of options provided.
Step 3: Select the duration of your hold
After clicking on “Vacation Hold,” you’ll be asked to select how long you want to put your account on hold. You can choose a specific date range or indicate that you don’t know how long you’ll be away.
Step 4: Confirm and submit
Once you’ve selected your preferred duration, review all details carefully before submitting the request. This includes making sure that all billing information is correct and up-to-date. Once you’ve confirmed everything is accurate, hit submit!
Additional Tips:
- If for some reason there isn’t an option for Vacation Hold within My Account, we recommend contacting customer service through chat or phone.
- Make sure to submit your request at least 5 business days before the date you want your services to be put on hold to ensure that the process is complete without any issues.
- You will still be able to use Xfinity Stream TV and Xfinity Connect email during the hold period.
Conclusion:
Putting your Xfinity account on vacation hold is a simple process that can help you avoid unnecessary billing while you’re away. By following these steps, you’ll be able to successfully put your account on hold so that you can enjoy your vacation or time away from home without worrying about paying for unused services.