How Do I Put My Xfinity Account on Vacation Hold?

By Michael Ferguson

If you’re planning to go on a vacation or an extended leave, you may want to consider putting your Xfinity account on hold. This feature is extremely beneficial as it allows you to suspend your services temporarily and avoid paying for the unused services.

Fortunately, putting your Xfinity account on vacation hold is a simple process that can be done effortlessly. Follow the steps below to suspend your services:

Step 1: Log in to Your Xfinity Account

The first step in putting your Xfinity account on vacation hold is to log in to your account. Go to the Xfinity website and enter your user ID and password. If you have forgotten either of these, you can reset them by following the prompts.

Step 2: Navigate to the ‘Manage Services’ Page

Once you are logged in, navigate to the ‘Manage Services’ page. This page displays all of the services that are currently active on your account.

Step 3: Select ‘Put Your Service On Hold’

On the ‘Manage Services’ page, select the ‘Put Your Service On Hold’ option. This option will allow you to suspend your services temporarily.

Step 4: Choose Your Vacation Dates

After selecting ‘Put Your Service On Hold,’ choose the dates for which you want to suspend your services. You can select specific dates or choose an indefinite hold period until you decide when to resume service.

Step 5: Confirm Your Request

Once you have selected your desired vacation dates, review and confirm your request. Ensure that all details are accurate before submitting it.

Note:

  • You must submit a hold request at least two days before leaving.
  • You cannot place a hold request for less than seven days.
  • If there are any outstanding balances on your account, you will have to make a payment before submitting the hold request.

Conclusion

Putting your Xfinity account on vacation hold is an easy and convenient process. It allows you to save money by suspending your services temporarily while you’re away. By following the simple steps outlined above, you can ensure that your services are put on hold correctly and without any hassle.