What Are the Unique Characteristics of Marketing in Tourism Industry?

By Michael Ferguson

Marketing is an essential aspect of any industry, and the tourism industry is no exception. However, marketing in the tourism industry has its unique characteristics.

Tourism marketing involves promoting destinations, attractions, and services to potential tourists. This article will discuss the unique characteristics of marketing in the tourism industry.

Emotional Appeal

Unlike other industries that market products or services, tourism marketing often involves creating an emotional appeal. Tourists choose destinations based on a desire for adventure, relaxation, or exploration. Therefore, marketers must appeal to these emotions while showcasing the destination’s unique features that fulfill these desires.

Example: A tourism campaign that showcases the scenic beauty of a destination will evoke emotions of awe and wonder.

Seasonal Variations

Tourism is often seasonal, with peak seasons varying depending on the destination. Marketers must adapt their strategies according to these seasonal variations to maximize their efforts and revenue generation.

Example: A beach destination may have peak tourist season during summers while a ski resort may have peak season during winters.

Digital Marketing

With the increase in digitalization and social media usage worldwide, digital marketing has become a crucial aspect of tourism marketing. Social media platforms provide an opportunity for marketers to reach potential tourists through Targeted campaigns and influencer collaborations.

Example: A tourist destination can collaborate with travel influencers to showcase their unique features to their followers on social media platforms like Instagram or Facebook.

Cultural Diversity

Tourism involves visitors from various cultures and backgrounds. Therefore, marketers must consider cultural diversity when designing their campaigns to ensure they are sensitive to different cultures’ values and beliefs.

Example: A campaign that promotes party culture may not be suitable for a conservative culture where alcohol consumption is frowned upon.

Sustainable Tourism

Sustainable tourism has gained significant importance in recent years. Tourists are now more conscious of the impact their travel has on the environment and local communities. Therefore, marketers must design campaigns that promote sustainable tourism practices that benefit both the environment and local communities.

Example: A campaign that promotes eco-tourism activities like hiking or cycling instead of driving will appeal to tourists who are environmentally conscious.

Conclusion

Marketing in the tourism industry is unique due to various factors like seasonal variations, cultural diversity, and sustainable tourism. Marketers must adapt their strategies accordingly to maximize their efforts and attract potential tourists while promoting responsible tourism practices. By understanding these unique characteristics, marketers can create effective campaigns that appeal to tourists’ emotions and desires while showcasing a destination’s unique features.