What Does HR Do on a Cruise Ship?

By Anna Duncan

Human resources (HR) is a vital component of any successful business, and cruise ships are no exception. Cruise ship human resource departments are responsible for ensuring the smooth running of the vessel and the safety of its crew. This includes hiring, training, and managing personnel as well as managing employee relations.

When it comes to hiring personnel for a cruise ship, the HR department will work with recruitment agencies to source suitable candidates. They will also conduct interviews and assess applicants’ suitability for various positions on board. Once selected, new crew members are then put through an extensive training program to make sure they understand the safety protocols and procedures on board.

In addition to recruiting personnel, HR departments are also responsible for maintaining good employee relations on board. This involves addressing issues such as grievances, disciplinary matters, and disputes between crew members. It is also important that HR departments keep up-to-date with industry regulations so they can ensure that all crew members are compliant with these standards.

Finally, HR departments on cruise ships have the important task of ensuring that all crew members have adequate support while on board. This can include providing counseling services or arranging activities that help crew members relax after long days at sea.


In summary, HR departments on cruise ships play an essential role in keeping passengers safe and ensuring the smooth running of operations onboard.

From recruitment to dispute resolution to providing support services, HR teams make sure that everything runs smoothly from start to finish.