Are you planning a vacation to the Azul Beach Resort Riviera Maya and wondering what happened to it? Well, you’re not alone.
Many travelers have been left in confusion after the sudden closure of this luxurious resort. Let’s dive into the details of what happened.
Background
Azul Beach Resort Riviera Maya was a five-star hotel located in the heart of Riviera Maya, Mexico. It was known for its top-notch amenities and services, including an infinity pool, beach access, spa services, and a variety of dining options.
The Closure
In early 2021, Azul Beach Resort Riviera Maya announced its permanent closure due to the economic impact of the COVID-19 pandemic. The owners decided that it was no longer feasible to keep the hotel open.
What Happens Now?
The closure left many travelers with reservations at Azul Beach Resort Riviera Maya disappointed and confused about their options. However, there are some steps you can take if you find yourself in this situation.
Cancellation and Refund
If you had a reservation at Azul Beach Resort Riviera Maya that was canceled due to its closure, you are entitled to a full refund. Contact your booking agent or travel provider to initiate this process.
Alternative Accommodations
If you still want to visit Riviera Maya for your vacation, there are plenty of alternative accommodations available in the area. Many resorts and hotels offer similar amenities and services as Azul Beach Resort Riviera Maya.
- Grand Velas Riviera Maya
- The Fives Oceanfront Puerto Morelos
- Sandos Caracol Eco Resort
- Banyan Tree Mayakoba
- Rosewood Mayakoba
Conclusion
The closure of Azul Beach Resort Riviera Maya is unfortunate news for travelers who were looking forward to their stay. However, there are options available to ensure that your vacation in Riviera Maya is still enjoyable. Be sure to contact your booking agent or travel provider for any assistance required.
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