If you are planning to go on a Celebrity cruise, it is essential to know what happens if your trip is cancelled. The good news is that Celebrity Cruises has a comprehensive policy in place to protect passengers in such circumstances.
Why do cruises get cancelled?
There are several reasons why a cruise may be cancelled. Some of the most common reasons include inclement weather, mechanical issues with the ship, or unexpected events such as a global pandemic like COVID-19.
What happens if my Celebrity cruise is cancelled?
In the event that your Celebrity cruise is cancelled, the first thing you should do is contact the cruise line. They will provide you with information about your options and help you figure out what steps to take next.
Refund or Future Cruise Credit (FCC)
Celebrity Cruises offers two options for passengers whose trips have been canceled: a refund or Future Cruise Credit (FCC). If you opt for a refund, you will receive a full refund of any payments made towards your trip. If you choose FCC, you will receive credit towards a future Celebrity Cruise.
Refund
If you opt for a refund, it may take some time for the money to be returned to your account. The amount of time it takes can vary depending on the payment method used and when the cancellation was made. It’s important to note that if you purchased travel insurance, some policies may cover cancellation fees and other costs associated with trip interruption.
Future Cruise Credit
If you decide to go with FCC, it’s important to understand how it works. FCC can be applied towards any future Celebrity Cruise booking within one year of issue date. The value of FCC varies based on how much was paid towards the original booking.
Cancellation Policy
It’s important to review Celebrity Cruises’ cancellation policy before booking your trip. This will help you understand what your options are in the event of a cancellation and what fees may be associated with it.
Weather-related cancellations
If a cruise is cancelled due to weather, Celebrity Cruises will typically offer a refund or FCC. However, if the cancellation is made after the ship has set sail, passengers may only receive partial compensation.
COVID-19 related cancellations
Due to the ongoing COVID-19 pandemic, Celebrity Cruises has updated its cancellation policy. If you test positive for COVID-19 prior to departure or are required to quarantine due to exposure, you will be eligible for a full refund or FCC.
Conclusion
While having your cruise cancelled can be disappointing, Celebrity Cruises offers options that help alleviate some of the financial burden associated with it. By understanding their cancellation policy and knowing what your options are in advance, you can have peace of mind when booking your next vacation at sea.