What Is a Wholesaler in Travel and Tourism?

By Michael Ferguson

Travel and tourism industry is one of the most thriving industries in the world. It involves various players such as hotels, airlines, travel agencies, and wholesalers. When we talk about wholesalers in travel and tourism, we refer to businesses that purchase travel products in bulk from suppliers such as hotels and airlines and resell them to travel agents.

Wholesalers act as intermediaries between suppliers and buyers, providing a range of services to both parties. They are essential components of the travel industry’s distribution chain. In this article, we will explore what a wholesaler is in travel and tourism, their role in the industry, and how they operate.

What is a Wholesaler?

In simple terms, a wholesaler is an intermediary that buys goods or services from suppliers in large quantities at discounted rates and then sells them to retailers or other businesses at a markup. In the context of the travel industry, wholesalers purchase large quantities of hotel rooms, airline tickets, tour packages, car rentals, etc., at discounted rates from suppliers such as hotels and airlines.

The Role of Wholesalers in Travel and Tourism

Wholesalers play an essential role in the distribution chain of the travel industry. They act as intermediaries between suppliers such as hotels and airlines on one end and travel agents on the other end. They purchase travel products from suppliers at wholesale rates and sell them to travel agents at retail prices.

Wholesalers provide various services to both suppliers and buyers. To suppliers, they offer guaranteed sales volume for their products by purchasing them in bulk. This helps hotels and airlines ensure maximum occupancy rates while reducing their marketing costs.

To buyers such as travel agents, wholesalers provide access to a wide range of products at competitive prices. Travel agents can purchase hotel rooms, airline tickets, tour packages etc., from wholesalers at discounted rates compared to retail prices.

How Do Wholesalers Operate?

Wholesalers operate differently from travel agents. Travel agents sell travel products to end customers, while wholesalers sell them to other businesses such as travel agents. Wholesalers purchase travel products in bulk from suppliers and create packages that they then sell to travel agents.

Wholesalers use technology and software solutions to manage their operations efficiently. They have contracts with suppliers that include negotiated prices, allotments of rooms or seats, and other terms and conditions.

When a travel agent requests a particular product, the wholesaler searches their inventory for available options and provides the agent with a quote. Once the agent confirms the booking, the wholesaler issues a voucher that the traveler can use at the hotel or airline counter.

Conclusion

In conclusion, wholesalers are essential players in the travel industry’s distribution chain. They act as intermediaries between suppliers and buyers, providing a range of services to both parties.

Wholesalers purchase travel products in bulk from suppliers at discounted rates and resell them to other businesses such as travel agents at markup prices. By doing so, they ensure guaranteed sales volume for suppliers and provide access to a wide range of products at competitive prices for buyers.