A public area attendant on a cruise ship is responsible for the upkeep and maintenance of public areas. This includes activities such as cleaning and organizing, as well as providing customer service to passengers.
The duties of a public area attendant vary from ship to ship, and may be assigned to one or more personnel.
Public area attendants are responsible for keeping the public areas of the cruise clean and tidy. This includes sweeping, mopping, vacuuming, dusting, scrubbing, polishing surfaces and furniture, replacing linen and towels in restrooms, replenishing supplies such as soap and toilet paper, and maintaining the overall appearance of the area. Public area attendants also have an obligation to identify any hazards or safety issues that may occur in these areas.
Public area attendants also provide customer service to passengers on board the cruise ship. They assist passengers with locating items or services onboard the vessel, providing directions or advice about certain attractions or activities at ports of call. Public area attendants often act as tour guides during shore excursions or onboard activities.
In addition to their duties while on board the vessel, public area attendants must be knowledgeable about safety protocols in case of an emergency or accident. They should remain alert at all times and report any suspicious activity immediately to their supervisor.
Conclusion:
Public area attendants are essential for maintaining a clean environment for all passengers aboard a cruise ship. They provide customer service by assisting passengers with locating items or services onboard the vessel and providing directions or advice about certain attractions at ports of call. Moreover, they must be aware of safety protocols in case of an emergency situation.
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