ServiceNow Madrid is the latest version of the ServiceNow platform, which was released in early 2019. As with any new release, it comes with a host of new features and enhancements that are designed to make life easier for both end-users and developers.
One of the most significant improvements in the Madrid release is the ability to create more complex workflows using Flow Designer, a new drag-and-drop tool that allows you to create custom workflows without having to write any code. This can save developers a lot of time and effort, as they no longer have to manually write out each step in a workflow.
Another key feature of ServiceNow Madrid is the improved mobile experience. The platform now offers a native mobile app that is fully integrated with the desktop version, allowing users to access all their data and workflows on-the-go. The app also includes support for biometric authentication, such as fingerprints or facial recognition, making it more secure than ever before.
ServiceNow Madrid also includes several new features that are designed to improve collaboration between teams. For example, there is now a “Virtual Agent” tool that allows users to chat with an AI-powered bot to get quick answers to common questions or issues. This can help reduce wait times for support tickets and free up IT staff to focus on more complex issues.
In addition to these new features, ServiceNow Madrid also includes numerous enhancements and improvements across the board. For example, there are now more options for customizing forms and UI elements, as well as better support for multi-language environments.
Overall, ServiceNow Madrid represents a significant step forward for the platform and its users. With its improved workflows, mobile experience, collaboration tools, and other features, it promises to make IT management easier than ever before. Whether you’re an end-user or a developer, there’s sure to be something in this latest release that will make your life easier – so be sure to check it out!
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ServiceNow, the cloud-based platform for enterprise IT management, has recently released its latest version, Madrid. This update brings several new features and improvements to the platform, improving its functionality and usability. Let’s take a closer look at some of the new features that Madrid has to offer.
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