What Should Be in a Vacation Rental Welcome Book?

By Robert Palmer

If you’re a vacation rental owner, one of the most important things that you need to provide your guests is a welcome book. A vacation rental welcome book is a guidebook that provides guests with all the necessary information they need to know about your rental property and the surrounding area.

What Should Be in Your Vacation Rental Welcome Book?

Your vacation rental welcome book should include information on the following topics:

1. Check-In and Check-Out Procedures

Include detailed instructions on how to check-in and check-out of your rental property. This should include information on where to find keys, how to use any electronic locks, and any other important details.

2. House Rules

Make sure to include all the house rules that your guests need to follow during their stay. This should include rules about smoking, pets, noise levels, and any other important rules you have in place.

3. Contact Information

Include contact information for yourself or your property manager in case your guests have any questions or concerns during their stay. This should include phone numbers, email addresses, and any other relevant contact details.

4. Local Attractions

Provide information about local attractions such as restaurants, shops, museums, and activities that guests can enjoy while staying at your property.

5. Emergency Procedures

Include detailed instructions on what to do in case of an emergency such as a fire or severe weather event. Make sure that this section is easy to find so that guests can quickly access it if needed.

6. Wi-Fi Information

Make sure to provide information on how to connect to the Wi-Fi network in your rental property. Include the name of the network and password so that guests can easily connect their devices.

7. Instructions for Appliances and Electronics

Provide instructions on how to use any appliances or electronics in your rental property such as the TV, dishwasher, or washing machine. This will help guests avoid any confusion or frustration during their stay.

  • Tip: You can create a checklist of appliances and electronics that are available in your rental property to help guests keep track of what’s available.

8. Cleaning Procedures

Include information on how to clean up after themselves before checking out. This should include details on where to place trash, how to wash dishes, and any other cleaning tasks that need to be done before leaving.

9. Additional Information

Include any other information that you think would be helpful for your guests such as parking instructions, public transportation information, or directions to nearby grocery stores.

Conclusion

A vacation rental welcome book is a crucial component of your rental property. By providing your guests with all the necessary information they need during their stay, you can ensure that they have an enjoyable and stress-free experience. Use the above guide as a starting point for creating your own vacation rental welcome book and make sure to update it regularly with new information as needed.