ServiceNow Paris was released on September 16, 2020. This highly anticipated release brought with it a plethora of new features and enhancements to the ServiceNow platform. In this article, we will take a closer look at some of the key features that make Paris a significant release for ServiceNow users.
What’s New in ServiceNow Paris?
1. Workspaces
One of the most notable new features in Paris is the introduction of Workspaces. Workspaces are customizable spaces that allow users to focus on specific tasks or projects within the platform. These Workspaces can be tailored to an individual’s specific role or needs, providing an intuitive and streamlined experience.
2. Integration Hub
Paris also includes significant updates to the Integration Hub, making it easier than ever to integrate with third-party applications and services. The new Integration Hub includes pre-built connectors for popular tools like Slack, Microsoft Teams, and Zoom, as well as improved API management capabilities.
3. Mobile App Enhancements
ServiceNow’s mobile app has also received a major overhaul in Paris, with significant enhancements to performance and usability. The app now provides a more consistent experience across all platforms and includes support for offline mode.
4. AI Capabilities
Paris introduces several new AI-powered capabilities to the ServiceNow platform, including Predictive Intelligence and Virtual Agent enhancements. These updates enable organizations to automate more tasks and improve their overall efficiency.
Wrapping Up
Overall, ServiceNow Paris represents a major step forward for the platform, with numerous new features and improvements designed to help organizations better manage their workloads and streamline their operations. Whether you’re an existing user or just getting started with ServiceNow, there’s never been a better time to explore all that this powerful platform has to offer!
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